188jilli Privacy Policy – Protection of Our Malaysian Players' Data

This Privacy Policy describes the data collection and usage practices of 188jilli, an online gaming platform operating under the domain 188jilli.pro. This document applies to all users who access or use any services provided by our platform, including the website, mobile app, and any related services.

We understand that your trust in us is not something that comes automatically — it must be earned and carefully maintained. Our commitment to privacy goes beyond meeting legal requirements; it reflects our core value that every player deserves to know exactly how their information is managed by 188jilli.

This policy was drafted in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia and the best standards of the global online gaming industry. By registering or using the 188jilli platform, you acknowledge that you have read and understood this policy.

188jilli only collects data that is strictly necessary to provide our services safely and effectively. We do not collect any data that is excessive or irrelevant to the platform's operational purposes.

Data You Provide Directly

• Full name as shown on a valid identification document
• Email address for communication and account verification
• Phone number for two-factor authentication and security requirements
• Date of birth for age eligibility verification (18 years and above)
• Residential address for identity verification (KYC) purposes
• Bank account or digital wallet details for processing deposits and withdrawals
• A copy of your identity document (MyKad, passport) for the KYC process

Data Collected Automatically

• IP address of the device used to access the platform
• Device information including device type, operating system, and web browser
• Platform usage data such as pages visited and session duration
• Game history and in-platform transaction records
• Cookie data and similar tracking technologies (see Section 6)

188jilli uses your personal data exclusively for legitimate purposes that have been disclosed to you. We will not use your data for any other purpose without obtaining your consent first.

Primary Purpose of Data Use

• Account Management: Create, verify, and manage your player account on the 188jilli platform
• Transaction Processing: Process deposits, withdrawals, and all financial transactions on the platform securely and accurately
• Identity Verification (KYC): Meet legal requirements for player age verification and identity verification
• Platform Security: Detect and prevent fraud, money laundering, and other illegal activities
• Customer Support: Provide effective and personalised assistance when you contact our support team
• Legal Compliance: Fulfil legal and regulatory obligations applicable to online gaming platform operations
• Platform Improvement: Analyse usage patterns to improve the overall user experience
• Service Communications: Send important information about your account, security, or policy changes

188jilli does not sell, rent, or trade your personal data to any third party for their commercial purposes. However, there are limited situations where we need to share certain information to enable our services to function properly or to fulfil legal requirements.

Categories of Third Parties That May Receive Your Data

• Payment Service Providers: Information required to process your deposits and withdrawals is shared with authorised payment processors, subject to strict confidentiality agreements
• Game Providers: Basic game data is shared with the relevant game providers for fairness audit and technical dispute resolution purposes.
• Identity Verification Services: Data required for the KYC process is shared with trusted identity verification service providers.
• Legal Authorities: We are legally required to disclose certain information to relevant authorities when requested through valid legal process.
• Analytics Services: Non-personally identifiable data is shared with analytics platforms to understand how our platform is used.

Protecting your personal data is a responsibility that 188jilli takes very seriously. We continuously invest in security infrastructure and staff training to ensure your data remains safe at all times.

• Data Encryption in Transit: All data transmitted between your device and our servers is protected by 256-bit TLS/SSL encryption, ensuring no third party can intercept your communications.
• Data Encryption at Rest: Sensitive data stored in our databases — including financial information and identity documents — is encrypted using strong encryption algorithms.
• Internal Access Controls: Only 188jilli staff who genuinely need access to specific data to carry out their assigned duties are granted permission, based on the principle of minimum access rights.
• Continuous Security Monitoring: Our systems are monitored 24/7 to detect any suspicious activity or unauthorized access attempts.
• Regular Security Testing: Our platform undergoes penetration testing and security audits conducted by independent experts on a regular basis
• Incident Response Plan: We have clear procedures to respond swiftly in the event of any data breach, including notifying affected users within the timeframe prescribed by law.

Platform 188jilli uses cookies and similar tracking technologies to ensure the platform functions correctly, enhance the user experience, and analyse usage patterns for service improvement purposes.

Types of Cookies We Use

• Essential Cookies: Cookies that are strictly necessary for the platform to function, including login session management and security settings. These cookies cannot be disabled.
• Functional Cookies: Remember your preferences such as language, display settings, and game preferences to deliver a more personalised experience
• Analytics Cookies: Collect statistical data on how the platform is used to help us understand what is working well and what needs improvement
• Security Cookies: Help identify and prevent fraudulent activity and protect your account

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some platform features. Analytics cookies can be disabled without significantly impacting your gaming experience.

As a data subject under Malaysia's Personal Data Protection Act 2010, you have clear rights regarding your personal data held by 188jilli.

188jilli only retains your personal data for as long as it is needed for the stated purposes or as required by applicable law. We follow the principle of data minimisation — when data is no longer needed, it is securely deleted or anonymised.

In general, account information and game data are retained for the duration your account is active and for a defined period after closure to meet audit and legal obligations. Financial information is retained for seven years in line with Malaysian financial regulations governing financial records and anti-money laundering requirements.

Platform 188jilli is intended exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from children or individuals under the age of 18.

Our KYC process is specifically designed to identify and block access from underage individuals. Should we find that a minor's personal data has been collected inadvertently, we will take immediate action to delete that information and close the account in question.

If you believe someone under the age of 18 has registered on our platform, please contact the 188jilli customer support team immediately so that prompt action can be taken.

If you have any questions, concerns, or wish to exercise your privacy rights, the 188jilli is ready to assist you. We are committed to responding to every privacy-related enquiry within seven business days.

You can reach us via the live chat system available on the platform or through the support email listed at the bottom of this page. When submitting a request related to personal data, please include your account information to facilitate the identity verification process before we handle your request.